Comments on: MacBook Pro Finish Wearing Off - UPDATE

By: udo schuklenk

udo schuklenk — Sun, 09 Mar 2008 22:12:31 +0000

Hey folks, for what it’s worth, i have a vaio sub notebook (cost only 3k US$ new). the finish pitting on mine also disintegrates within a few months after i bought it. needless to say, sony didn’t even bother replying to my request to fix it… at the end of the day, these are as-cheap-as-possible produced products that they sell fools like us at a premium. let the buyer beware (my next will be from dell :-).

By: ppakoe

ppakoe — Sat, 26 Jan 2008 22:49:06 +0000

If at all possible, a visit to an Apple Store often works much better than calling Apple Care.

By: Tracy

Tracy — Mon, 14 Jan 2008 17:53:58 +0000

**UPDATE**
Well, after calling Apple Care and getting “We’ve never heard of that problem before…sounds like cosmetic damage…no we won’t fix it”, I set a Genius Bar appointment at the Apple store here in Jacksonville, Florida. The fella that I saw took one look at my MBP, consulted with his supervisor and agreed that my top panel should be replaced and will be covered under warranty.

By: Henry

Henry — Thu, 20 Dec 2007 07:03:35 +0000

Did any of you guys try going into an Apple store and showing them? It would probably be easier to convince them of the problem.

By: Trevor

Trevor — Tue, 18 Dec 2007 23:39:39 +0000

Me too. 15″ Macbook Pro is 4 months old. I’m on hold with AppleCare in Canada right now.

By: Tracy

Tracy — Mon, 17 Dec 2007 19:43:32 +0000

I’m also having the same problem. Going to contact AppleCare tonight…I’ll keep you posted.