After a year of heavy use, I’m happy to report that the only problem I’ve had with my MacBook Pro was a dead battery…
Over the past few months, I noticed that my MacBook Pro was giving me less than an hour of battery life so I decided to give AppleCare a call. 2 days later I had a brand new MacBook Pro battery waiting for me on my doorstep.
Here’s how it went down.
Before replacing the battery, Apple gets the battery output reading from you and determines if it is in need of replacement. If it does, Apple takes your credit card info (the card is not charged as long as you return your old battery to them) and sends out a new one via DHL (it arrived in 2 days).
Once you receive the new battery, don’t shred the box. Open the box carefully, remove the new battery, and replace it with the old. Tape up the box and then call DHL to arrange for a next day pickup.
